Welcome to AIOAM.org. We value transparency and aim to provide a clear and fair cancellation and refund process for all our users. Please read this policy carefully before making any purchase or enrollment through our platform.
1. Cancellation Policy
- Users may request cancellation of a course, program, or service purchased on AIOAM.org by submitting a written request via our official support email or contact form.
- Cancellation requests must be raised within the applicable cancellation window mentioned at the time of purchase or enrollment.
- Any request received after the allowed cancellation period may not be eligible for a refund.
- AIOAM.org reserves the right to cancel or reschedule any program, course, or service due to unforeseen circumstances. In such cases, users will be informed promptly.
2. Refund Policy
- Refunds are applicable only if the cancellation request meets the eligibility criteria defined by AIOAM.org.
- Once a refund request is approved, the refund will be processed to the original mode of payment used at the time of purchase.
- The refund amount will be initiated within 1 day after approval and credited to the original account/payment method. For PayPal, refunds generally reflect within 1–5 business days, while credit/debit card refunds may take 5–10 business days, depending on your bank’s processing timelines and applicable guidelines.
- Processing times may vary slightly depending on the bank, payment gateway, or financial institution involved.
3. Non-Refundable Cases
Refunds will not be provided under the following circumstances:
- Failure to attend or complete a course or service after enrollment.
- Cancellation requests submitted after the specified cancellation period.
- Services already fully delivered or accessed, where applicable.
- Any violation of AIOAM.org’s terms of use or code of conduct.
4. How to Request a Refund
To request a cancellation or refund, please contact us with the following details:
- Registered name
- Email address
- Order ID or transaction reference number
- Reason for cancellation/refund request
Requests can be sent through our official contact channels listed on info@aioam.org / aioaminstitute@gmail.com
5. Policy Updates
AIOAM.org reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
If you have any questions regarding this policy, please feel free to contact our support team [info@aioam.org / aioaminstitute@gmail.com]. We are here to help and ensure a smooth experience with AIOAM.org